Website LKA Group
Role: Admin Assistant – Loss Adjusting Department
Salary: Pending experience
Role Type: Full Time – Office based (Carlton)
We are a national professional services firm, and we are looking for a bright and enthusiastic administration assistant to join our team in the Loss Adjusting Department.
We have strong and experienced teams providing expertise in several interesting areas. Visit www.Lkagroup.com.au , www.wiseworkplace.com.au and www.wiseworkplacetraining.com.au for more information.
We support each other through teamwork, shared learning and we regularly catch up at meetings and attend industry events.
What it’s like to work for us:
- We are a large multi-faceted firm that has the heart of a small family-run business;
- We will enable you to develop industry presence through memberships, courses and attending industry functions;
- Your base will be at our spacious and modern office just off Lygon street, Carlton and you will have a role which offers true flexibility, and real autonomy;
- We offer a broad range of cultural initiatives and workplace projects enabling your professional development.
- LKA Group is a proud network member of ASTA Group so you will have access to 15+ commercial/strata and specialty insurer clients;
- LKA Group provide you with the tools to grow and maximise opportunities.
About You:
- In this role, you will be working with the management team in administration and providing support to the loss adjusters. You would be well suited for this role if you take pride in doing great work and you have a passion for high-quality customer service.
- You will be someone with exceptional time management skills, a solutionist and have an excellent command for written and spoken English.
- You can work autonomously but also collaborate strategically. Your creativity and innovations will be welcomed.
- Experience either in the loss adjusting field or as a claims manager with an insurer or broker looking for your next challenge would be an advantage however, not essential.
About the Role:
- Be the first point of contact for new files, organise them on our Trackops case management system and allocate them.
- Apply for FOI reports and conduct preliminary research utilising on-line tools such as Nearmaps and BOM.
- Produce departmental reports and client reports.
- Liaise with clients, our team, and suppliers via telephone, email and in person.
- Have the opportunity to delve into loss adjusting across property, liability and other specialty areas for which support and training will be provided.
- Assist with quality assurance of reports and drafts.
- Be invited to attend training days, seminars and other industry functions.
We are often relied on by our clients as solutionists to matters that require innovation, passion, and integrity. We love manageable caseloads to allow our people to do great things resulting in the recognition you deserve.
We offer a thorough induction for new starters. If you are looking to join a focused and driven team, as part of a family-owned and led company, have the drive to succeed and take pride in providing a high-quality service, we want to hear from you!
Application Process:
To apply, please email your resume and a cover letter to careers@lkagroup.com.au Make sure you tell us about:
- Your specific administration experience;
- Any complimentary interests or specialty claims that you enjoy;
- Your proactive approach to assignments and your ethos;
- Your excellent written & verbal communication and Microsoft Office skills;
- Your ability to manage your time well;
- How you align with our core values.
Applicants will be shortlisted, then complete a phone interview. Shortlisted applicants may be asked to complete a short task before moving to a face to face interview.
Please try to keep your letter under two pages, and don’t hesitate to give us examples. If you have questions, please get in touch with our Loss Adjusting team on (03) 9340 3222.
We strongly encourage people to apply if you are or identify as LGBTQIA+, Aboriginal or Torres Strait Islander, disabled or neurodiverse, or culturally and linguistically diverse. Please note that our office has stairs.