Timely, reliable, accurate and independent information is critical when making decisions as to the validity of claims.

Whether it be acceptance, reduction or refusal of a claim, effective claims management and decision making requires quality information to achieve the most effective outcomes.

At LKA Group, we see ourselves as an extension of your business.  Utilising an extensive pool of qualified investigative resources, LKA assigns an experienced case manager who is tasked to match the most appropriate agent to your matter.  Our case managers are also committed to working closely with you throughout the investigation process, keeping you informed of developments as they occur and ensuring  there are no surprises.

It is just another way, that LKA Group supports swift and effective decision making.

How our insurance investigation service can help you

We can help if you have large, small or unusual claims where you suspect there might be:

  • The potential for fraud
  • Misrepresentations
  • Exaggerations
  • Non-disclosures.

We can also help you to assess liability, recovery or the quantum value of the claim. We can investigate and give you the right information you need to make the right business decision.

Working with our insurance investigation service

When you work with us, your claims will be assigned and managed by an experienced case manager who understands the intrinsic requirements of insurance investigations. Our team can work in any jurisdiction in Australia at both state and federal levels.

Through our extensive, national resource pool of resources, we have the ability to assign and match specialised investigators, based on the nature of the claim and its individual requirements.

General Insurance Investigation Services

We can help with investigations into the following types of insurance claims:

  • Travel
  • Burglary and fire
  • General liability
  • Recovery
  • Compulsory third party (CTP) accident investigations
  • Income protection and life insurance
  • Asbestos and related airways diseases
  • Psychological injury
  • Psychiatric injury
  • Statutory or pending liability (WorkCover)
  • Motor vehicle theft
  • Property loss.

Don’t lack the critical information you need to make an informed business decision. Talk to us today to find out how we can help you get the timely, reliable, accurate and independent information you need.

Talk to us today to find out how we can tailor a service to meet your needs.