General Insurance

Whether it be acceptance, reduction or refusal of a claim, effective claims management and decision making requires quality information to achieve the most effective outcomes.

At LKA Group, we see ourselves as an extension of your business.  Utilising an extensive pool of qualified investigative resources, LKA assigns an experienced case manager who is tasked to match the most appropriate agent to your matter.  Our case managers are also committed to working closely with you throughout the investigation process, keeping you informed of developments as they occur and ensuring  there are no surprises.

It is just another way, that LKA Group supports swift and effective decision making.

We can help if you have large, small or unusual claims where you suspect there might be:

We can also help you to assess liability, recovery or the quantum value of the claim. We can investigate and give you the right information you need to make the right business decision.

When you work with us, your claims will be assigned and managed by an experienced case manager who understands the intrinsic requirements of insurance investigations. Our team can work in any jurisdiction in Australia at both state and federal levels.

Through our extensive, national resource pool of resources, we have the ability to assign and match specialised investigators, based on the nature of the claim and its individual requirements.

We can help with investigations into the following types of insurance claims: