Website LKA Group
ARE YOU:
- Are you a self-employed IT technician?
- Looking for flexibility and/or more work in your local area?
- Intent on excellence and high quality?
WE:
- Are a small business with a national footprint
- We have offices in most States to whom we offer support centrally
- Are innovative and creative in forging solutions for clients
- We build our own applications and have high level security
The Company
Since 1989, the LKA Group has been providing professional investigation and loss adjusting services to insurers, major corporations, businesses, government entities, accounting and law firms. Our services provide valuable information so our clients can make informed decisions and mitigating risk through a comprehensive suite of professional solutions.
The Role
LKA Group is looking for an IT Support technician to join our team. Reporting to the IT Systems Administrator this is a fantastic chance to join a stable and secure company that values its people above all else! A newly created position that is key to the day to day operational support as well as assistance with our technology projects.
Your Key priorities will be to:
- Providing necessary IT support to the staff responding in a timely manner to service issues and requests
- Maintenance of servers
- Providing technical support across the company, to both our staff and contractors including talk staff or contractors through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Setting up accounts/new laptops for new users and deal with password issues
- Assist IT Systems Administrator with ongoing projects and cover for leave periods
Your skills and qualifications should include:
- Efficiency – able to produce significant output with minimal wasted effort
- Ability to prioritise and delegate and stick to strict deadlines
- Microsoft Windows 10 Support and Troubleshooting
- Knowledge of Windows Server, Active Directory and Microsoft Exchange
- Microsoft 365 and Azure knowledge is highly regarded
- Installing and configuring new hardware and software
- Knowledge of Linux operating systems an advantage
- High level communication
- Willingness to learn
- Ability to provide high level of customer service
- Minimum 1-2 years experience within a technical support role or IT degree or TAFE IT Diploma
The successful applicant must possess the ability to manage internal and external resources to deliver quality outcomes to our clients and stakeholders.
The remuneration package will be based on experience and we are prepared to provide training, support and incentives.
If you are ready for your next challenge and want to form part of a supportive working environment, please submit your application via ‘Apply Now’ or send your Resume and Cover Letter to careers@lkagroup.com.au.
Enquiries: Janet Costa
Ph: 03 9340 3214