Loss Adjuster – Property and/or Liability

LKA Group is a national private investigation firm, with teams conducting loss adjusting, workplace, workers compensation, surveillance, and fraud investigations. LKA Group is also a proud network member of ASTA Group for property matters. We are looking for an experienced commercial property (including Strata) and/or liability loss adjuster to join our team.

An LKA loss adjuster prides themselves on providing niche solutions for clients that range from large insurers, solicitors and government departments to private industry. We support each other through teamwork and although we are given the freedom and flexibility to work from home or our modern Carlton based office, we regularly catch up over lunch at our team meetings and attend industry events.

We are often relied on by our clients as solutionists to matters that require innovation, passion and integrity. We love manageable case-loads to allow our team to do great things resulting in the recognition you deserve.

Here’s what the role looks like:

• You will maintain a manageable portfolio of matters from client instruction to finalisation including;
  • Initial contact;
  • Attending site and taking photographs/measurements;
  • Arranging quotations and instructing experts;
  • Providing policy response recommendations including recovery, contribution and salvage;
• You will liaise and manage claim expectations with all parties from suppliers, experts, insureds, brokers, claimants and insurers.
• You will gather required information utilising online tools, authorities, agents, solicitors etc;
• You will complete the highest quality reports utilising Microsoft Office 360;
• You will be a model advocate of LKA Group through industry interactions at events.

We are looking for someone with exceptional time management skills, and a team player who is solution-focussed and ready to try new things. Someone who can work autonomously but who also likes to share their learnings and wins with their team. Your creativity and ideas will be welcomed.

What it’s like to work for us:

• You will be a valued member of a dynamic, flexible and progressive company;
• We are a large multi-faceted firm that has the heart of a small family-run business. As such you will have the ability to really make a difference and shine;
• We encourage and assist you to develop yourself within the greater insurance industry through memberships, studies and attending industry functions;
• Our national head office just off Lygon street Carlton is modern, ergonomic and spacious and you will have the flexibility to work from your home office;
• You will be provided with a loss adjusters tool kit;
• You will receive a generous package pending experience and ability, either as an employee or contractor;
• You have the opportunity to become involved with many other aspects of the business continually learning and challenging yourself.

We are looking for the perfect addition to our LKA family: someone who will hit the ground running but also build on their skills and knowledge, share the same and will embody our core values and client-focussed ethos.

To apply, please email your resume and a cover letter to careers@lkagroup.com.au . Make sure you tell us about:

• Your loss adjusting experience in liability claims and/or commercial property claims;
• Any complimentary interests or specialty claims that you enjoy;
• Your proactive approach to claims assignments and your ethos;
• Your excellent written & verbal communication and Microsoft Office skills;
• Your eye for detail;
• Your ability to manage your time well;
• How you align with our core values (find these on our website lkagroup.com.au )

Please try to keep your letter under two pages, and don’t hesitate to give us examples. If you have questions, please get in touch with our Loss Adjusting team on (03) 9340 3210.