The Federal Government recently announced that it will amend existing laws to give the Fair Work Commission (FWC) the power to deal with workplace bullying complaints. It will make a significant difference to the way employers and employees contend with workplace bullying issues.
Erroneous information can be conveyed by persons in interviews about their actions, intentions or peripheral matters; not necessarily because of deliberate lying, rather false information due to faulty memory. These simple facts demonstrates that there is complexity in interviewing and showcases a problem caused by the post-event contamination of memory.
One of the critical aspects within any investigation is assessing the credibility of witnesses; whether they are; the insured, claimant, subject officer or associated witness. There is no doubt that there is tremendous value in getting face to face with any given witness. In order to be successful at reading witnesses; practitioners need to have…
It did not surprise me when I read an article on the web within the last week stating that fraudsters are already exploiting the tragedy of the Boston Marathon Bombing. The creation of websites seeking donations or even asking for messages of sympathy have provided fertile ground for those who would like to gain access…
Often in the Insurance claims world, we see unnecessary leakage occur, something which is mainly due to inaction, an overload of open files, and sometimes even a lack of training and experience.