Management Team
Joanne ElveyPosition: Property Team Leader | Senior Loss Adjuster E Mail: lossadjusting@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Joanne Elvey is a skilled and seasoned professional in the Insurance Industry bringing over 25 years of extensive experience in property claims management. Her highly developed expertise as an External Loss Adjuster allows her to manage and resolve…
Ashley MaynePosition: Loss Adjusting Manager E Mail: lossadjusting@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Ashley Mayne is a highly accomplished multidisciplinary professional with a wealth of expertise spanning various domains. With a background in plumbing and technical work, coupled with extensive experience in security risk management, he is uniquely positioned at the intersection of practical craftsmanship…
Monika SmithPosition: Insurance Legal Counsel E Mail: melbourne@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Monika Smith is a highly experienced solicitor, investigator and case manager with particular expertise in Workcover investigations. Monika is used to managing high volumes of complex pending and common law claims as well as corporate and discreet matters involving desktop investigations. Since…
Terry PatchingPosition: Investigations Manager – VIC/TAS E Mail: melbourne@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Terry Patching is one of Australia’s most experienced Insurance investigators with over 40 years of investigation experience. Terry conducted Surveillance investigations throughout metropolitan Melbourne and Country Victoria before gaining further experience in NSW, SA, WA and QLD before eventually running his…
Janet CostaPosition: Corporate & Workplace Services Manager E Mail: melbourne@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Janet Costa is an integral part of our executive team providing high-level administrative support in various aspects of the organisation’s operations. As Corporate Services Manager, Janet has the responsibility to oversee operations/systems and ensure they run seamlessly and efficiently. As…
Ian Woolley has over 20 years experience in investigation. He commenced his career as an aerospace engineer in the UK before moving into law enforcement where he worked in both the UK and WA. Ian has over 8 years experience working in the insurance investigation field and his experience includes Compulsory Third Party (including advanced investigation and interviewing training in motor vehicle crash investigations), general insurance (including specialist skills in stress claims), public liability and personal injuries claims.
Ian commenced with LKA Group in 2014 and is now an integral part of our management team.
Natalie SussPosition: Legal Counsel – Victoria E Mail: melbourne@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Natalie Suss is a highly competent, focussed and experienced investigations manager with an extensive background in Personal Injury Law, for Plaintiffs and Defendants. Natalie’s experience handling a diverse range of matters from the beginning through to settlement has given her a…
Vince obtained his Law and Psychology Degrees at Monash University in 1984. He initially worked as a Lawyer for five years where he gained general experience in all areas of law and later specialised in insurance litigation and criminal law. As the founding partner of the LKA Group, he has been instrumental in creating one of Australia’s most respected and professional investigative services firms. Vince is responsible for the continued growth and leadership and coaching of the internal team and over 180 field operators.